General Summary:

The Warehouse Supervisor assures that all internal and external customers receive orders in a timely, cost-effective and accurate manner. Builds positive employee relationships and balances the work activities/scheduling according to business needs.

Key Responsibilities:

• Leads and influences the performance of full-time, seasonal and temporary employees; actively listens and addresses employee and operational concerns; directs flow and schedule of work; leads monthly team meetings.
• Interviews and trains new employees, coaches and counsels employees, conducts annual performance evaluations, maintains attendance records, and reports time worked for payroll processing.
• Develops bench strength for the operation by creating and implementing cross-training plans for the operation staff including hi-lo training and recertifications.
• Participates in process meetings to plan strategies and analyze pertinent information including budgeting, warehouse business reports, safety statistics, non-conformance, and best practices in order to improve efficiencies and maximize performance.
• Ensures incoming and outgoing inventory is processed efficiently; oversees layout and design of inventory and storage areas; serves as the focal point for inventory discrepancies.
• Analyzes transportation and distribution methods/procedures to develop and utilize the most efficient means of delivering product to customer.
• Promote a positive working relationship between the Warehouse and other departments.
• Maintains warehouse facility, including housekeeping and security, at an exceptionally high standard.
• Supports the implementation and processes of TWL, if applicable, and the quality program.
• Creates, implements and revises procedures and work instructions.
• Assists in the daily warehouse operations where required.

Knowledge/Skills/Abilities:

• High school diploma required; bachelor's or associate degree preferred or demonstrated progression toward degree completion.
• Five or more years of experience in warehouse operations; previous supervisory experience preferred.
• Proven leadership ability with good organizational skills, attention to detail and good verbal and written communication skills.
• Ability to analyze information requirements and needs, identify problems and solve to ensure efficient utilization of work processes.
• Working knowledge of Trend Business System and MS Office products including Excel and Word.

Reporting Relationships:

• Reports To: Manager, Warehouse and Logistics; Branch Manager; Operations Manager
• Direct Reports: Warehouse Team

Working Conditions:

• Normal warehouse environment

EEO/AA/M/F/Vet/Disability Employer

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity